Scott Westlake on I Love Mortgage Brokering

Scott Westlake on I Love Mortgage Brokering
Check out Scott's interview with I Love Mortgage Brokering!
 
Quick Info from interview:
  • [4:15]  I wanted to keep hiring people, but the bank would not let me.
  • [5:30] How did you keep 4 employees busy?
  • [10:15]  Leaving the bank meant losing the leads they were giving us. But the change in focus led to more flexibility for our clients.
  • [12:00]  When we started we knew how to sell but didn’t have the processes in place.
  • [13:00]  Invest in people, not marketing.
  • [16:00]  If you do something that works; keep doing it.
  • [16:25]  For every bottle of wine I send to my clients I keep one for myself with the client’s contact information on it. When I drink it, I’m reminded to follow-up with them.
  • [18:20] We send out 50 cards a week.
  • [19:20]  Everyone can do more.
  • [19:45]  Business networking is crucial to growing your business.
  • [20:40]  Scheduling time makes you more efficient. On Monday mornings I call my COIs.
  • [22:25]  I never have an email in my inbox at the end of the week.
  • [27:15]  If you’re not calling your clients, someone else will be.
  • [28:00]  Tells a story about using the bank’s mail service.
  • [31:00]  Work with the right people.
To Listen:
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